Privacy Policy

The Military Spouse Advocacy Network (MSAN) is a Texas 501c3 nonprofit organization serving the military community by providing peer-to-peer mentorship, support, tools, resources, and educational programs for military spouses of all branches, ranks, and education levels. MSAN is committed to respecting the privacy rights of the users of our website, the Mentorship-HUB, the Military Spouse Leadership Development Training and any services provided in connection with MSAN’s resources and programs (“Services”). We recognize that visitors to our site and services may be concerned about the information they provide to us, and how we treat that information. This Privacy Policy addresses those concerns. 

By using the MSAN Website and Services, the user consent to the data practices described in this statement. Please be aware that any third party websites and services will have different practices and policies that may differ from this Privacy Policy. This policy may be changed or updated from time to time simply by posting such change(s), update(s), or modification(s) on the Website and Services and without any other notice to you. Any such change(s), update(s), or modification(s) will be effective immediately upon posting on the Website.

Information Collection, Use, and Sharing

What Do We Collect?

We collect personal and non-personal information when you provide it to us in the course of using our Website and Services.

The personal information that we may collect includes but is not limited to your name, installation affiliation and e-mail address.

To a make a donation though Mighty Cause, the information that may be collected includes but is not limited to your name, mailing address, installation affiliation, phone number, e-mail address, credit card number, and financial information. For information on Mighty Cause’s privacy, click here.

The non-personal information that we may collect includes your browser type, the URL of the previous website you visited, your ISP, operating system, and your Internet protocol (IP) Address (“Non-Personal Information”). The non-personal information is not used by us to personally identify you and is not readily usable for that purpose. We can serve you best when you provide personal information. However, your personal information is not required to access tools and resources (except when applying for the Military Spouse Leadership Development Program). This means we do not require you to register or provide information to us in order to view our Website.

Please note, we sometimes utilize third-party services to collect, store, and process information. We currently utilize SendinBlue to manage our mailing list.

How Do We Use and Share Your Information?

We use your personal information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our Website and the Services we offer, to collect and confirm credit card payments for donations, and to provide support. We will use your information to respond directly to you as requested. Unless you opt-out, we may use your contact information to send you information about MSAN and/or our products, services, promotional material from our partners, or to contact you when necessary. We will not sell your information to any third party company or organization. Unless you ask us not to, we may contact you via e-mail in the future to tell you about events, services, or changes to this privacy policy. To unsubscribe or opt-out of future mailings, please e-mail: info@milspouseadvocacynetwork.org.

We use the non-personal information we collect to track the use of the Website and to assist us in providing, maintaining, evaluating, and improving our Website and the services and products we offer and sell. From time to time, we may compile certain non-identifying information from those visiting our Website into reports to use to identify the demographics of those utilizing our Website and Services. These reports may be used to apply for funding, grants, or otherwise demonstrate the metrics of our programs. We WILL NOT release or provide access to anyone’s private information for these purposes.

We reserve the right to release your personal information if such disclosure is necessary to: (a) comply with a court order or other legal process; (b) protect our rights or property; or (c) enforce our Terms of Use.

Is Your Credit Card Information Secure?

We care about the safety and security of your transaction. Our on-line financial transactions are processed through Mighty Cause in a secure environment, and this information is not passed or processed through any non-secure means. MSAN receives no financial information and your financial information is not accessible to MSAN after a financial transaction is completed via Mighty Cause. Please visit the Mighty Cause privacy policy for information regarding your privacy rights with respect to your personal and financial information collected by Mighty Cause.

Your Responsibilities

You are responsible for taking all reasonable steps to ensure that no unauthorized person has access to your password. It is your sole responsibility (1) to control the dissemination and use of your password; (2) to authorize, monitor and control access to your password; and (3) to promptly notify us of any need to deactivate your login, or to change your password.

By using the Website and Services, you grant MSAN and all other persons or entities involved in the operation of our Website, the right to receive, transmit, monitor, retrieve, store, and use your Personal Information, including information that may be privileged and confidential under applicable state and federal laws, in connection with the operation of our Website and our maintenance of your Personal Information.

How do we protect your information?

We follow generally accepted industry standards to safeguard and protect personal information submitted to us, both during transmission and once we receive it. For example, we have implemented a variety of security measures to maintain the safety of your personal information. We keep your Personal Information on a third party secure server database located in the United States. We also limit the number of staff members who have access to your personal information.

Although we have made reasonable efforts to safeguard the confidentiality of your Personal Information, we cannot guarantee that unauthorized third parties will never be able to circumvent our security measures and obtain access to your Personal Information and use it for improper purposes. As a user of the Website, you agree that you assume all risks regarding your use of the Website, transmissions made over the Internet generally, and your sharing of your Personal Information.

Do we use cookies?

Yes. A cookie is a bit of electronic data that is stored such as “cookies,” “tags,” or “scripts,” which are strings of code, on your computer. We and our analytics Service Providers (like Google) use those cookies to collect information about your visit and your use of our Website or Services. Cookies can save time, as they store information and keep a record of your visits to our Website (such as what pages you visit or documents you download).

While your browser may accept cookies automatically, you can change the settings on your browser to prevent our cookies from being automatically downloaded, or to notify you that they are ready to be downloaded. The latter will give you the option of whether or not you want to accept our cookies. If you decide to decline our cookies, however, some of our Website's features or services may not function as well as they would have had you accepted our cookies.

Our Website may contain very small, transparent, electronic images called "Web Beacons" that allow us to count users who have visited the Website pages on which they are located. Web Beacons are not used to access your Personal Information, but rather are a method for us to assemble aggregated statistics about the usage of our Website. While you cannot decline Web Beacons, you can decline all cookies and therefore render the Web Beacons ineffective.

Children’s Online Privacy Protection Act Compliance

Our Website and the services and products we offer are intended for adults. Therefore, it is unlikely that children under the age of 17 will use the Website or use the services we offer. Accordingly, we will not knowingly collect or use any personal information from children that we know to be under the age of 17. In addition, we will delete any information in our database that we know originates from a child under the age of 17.

If you are between the ages of 13 and 17, you, your parent, or your legal guardian may request that we deactivate any of your personal information in our database and/or opt-out from receiving communications from us. If you wish to do so, please contact us at: info@milspouseadvocacynetwork.org

Online Activity and Communities

You will be able to access third party websites directly from the Website. This Privacy Policy does not apply when you access third party websites. We cannot control how third parties may use personal information you disclose to them, so you should carefully review the privacy policy of any third party website you visit before using it or disclosing your personal information to its provider.

It is important to understand that the information you submit via social media channels, message boards, blogs, chat rooms, and user groups is publicly displayed. It is possible that people and organizations not related to MSAN will see your messages and may try to contact you. As a result, you should be careful about the information you publish online. Because these unrelated parties will also see your "User Name" on any postings that you make in online discussions, you may want to use your first name only, or use an assumed name.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from MSAN by contacting us here:

Military Spouse Advocacy Network

PO Box 769908 San Antonio, TX. 78245

info@milspouseadvocacynetwork.org